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E-commerce

Every marketplace, every payout — reconciled automatically.

Kuddo sells across Shopify, Shopline and offline channels, collecting payments through Stripe, Airwallex, PayMe and Octopus. HeyBen pulls every order and payout into one ledger, so the team always knows where the cash is.

Kuddo

Multi-channel e-commerceHong Kong
6
Channels in one ledger
100%
Order-to-payout matched
Daily
Live margin visibility
The Challenge

Sales in one place, money in another.

Kuddo's orders lived in Shopify and Shopline, but the cash arrived days later through Stripe, Airwallex, PayMe and Octopus — minus fees, refunds and chargebacks. Reconciling a single day's sales meant downloading CSVs from every platform and matching them line by line.

  • Orders and payouts split across six platforms
  • Fees, refunds and FX eroding margin invisibly
  • Reconciliation always a week behind
With HeyBen

Marketplace operations, automated.

HeyBen plugs into every storefront and payment provider Kuddo uses. Orders, fees, refunds, FX and payouts are matched automatically; AR automation chases unpaid wholesale invoices; and fraud detection flags unusual orders before they ship.

  • Native integrations with Shopify, Shopline, Stripe, Airwallex, PayMe and Octopus
  • Automatic matching of orders, fees and payouts
  • AR automation and fraud detection on every channel
The Results

A real-time view of the business.

Kuddo's team now sees true per-channel margin daily instead of monthly. Reconciliation is hands-off, AR is collected sooner, and the founders can decide where to invest in inventory and marketing based on live numbers.

  • Per-channel margin visible every day
  • AR collected days sooner via automated reminders
  • Inventory and marketing decisions backed by live data
Before HeyBen we weren't sure which channel was actually profitable. Now we open the dashboard in the morning and we know — and the books are already done.
Co-founder
Operations, Kuddo

Ready to run your books like this?

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